Emily Boyd Jewellery would like to ensure happy customers, and guarantee a personal and special shopping experience. If you change your mind on your purchase, it is possible to exchange it for another item.
Faulty jewellery will always be repaired if it's a manufacturing fault. Refunds are also available if the product is faulty. Please contact Emily within 14 days of receiving the order.
If you have any issues or questions, please message her at